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Contact FramesBroker.com

Question? We have the answer. Concern? We are very happy to help.

HERE ARE 6 EASY WAYS TO GET IN TOUCH WITH US WHENEVER YOU NEED ASSISTANCE

FAQ Make sure to check our FAQ page, which is often the best way to get an immediate answer to your question.
 
Customer Service
Request Form
If your question or concern is not answered on the FAQ, send us a note using the Customer Service Request Form at the bottom of this page and we'll get back to you right away.
 
Online Chat Our Customer Service agents are available during normal business hours (10 to 5, Mon to Fri, Eastern) to answer your questions live through our Online Chat. Just click here to begin: Online Chat.
 
Email
  • For Help or Technical Support:
  • customerservice@framesbroker.com
  • For Product and Sales questions:  
  • sales@framesbroker.com
  • For Returns:
  • cs@framesbroker.com
  • For questions about this website:
  • info@framesbroker.com
     
    Telephone We are happy to receive your call or fax during normal business hours.
  • Toll free:  
  • 1-800-727-3814
  • Fax:
  • 1-800-727-3814
    BUSINESS HOURS
  • Monday - Friday:
  • 10:00 a.m. to 5:00 p.m. (Eastern)
  • Saturday, Sunday:  
  • closed
  • Holidays:
  • closed
    (Holidays - New Year's Day, Easter Sunday, Memorial Day, Independence Day, Thanksgiving, and Christmas Day)
     
    Mailing Address FramesBroker.com
    65-24 Myrtle Ave
    Glendale NY 11385
    Do not send returns
    to this address!
     

    TO RETURN A PRODUCT

    FramesBroker.com offers a 100% Satisfaction Guarantee (within 30 days of the shipping date). To return a product for any reason, contact Customer Service at 1-800-685-6184, get a Return Code and learn what address to use to return the product. Do not return products to the mailing address above!

    FRAMESBROKER.COM'S MISSION

    To provide our customers with the world's largest selection of brand-name frames
    at the lowest possible prices, in a fun and convenient online shopping experience.

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    Customer Service Request Form

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